Frequently Asked Questions
Your guide to style, shipping, and everything in between.
How do I determine the right size for me?
We provide a detailed size guide on every product page. We recommend measuring yourself and comparing it to our chart, as our performance-fit apparel may fit differently than standard street wear.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges for a different size are free of charge, subject to stock availability.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your fashion essentials sooner.
Do you ship internationally?
Yes, Fast&Up ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at the final stage of checkout.
How should I care for my Fast&Up garments?
To maintain the quality and longevity of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or fabric softeners.
Can I track my order in real-time?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery progress.